Terms & Conditions
General
The following terms and conditions apply to all orders placed by the customer within this website, referred to as “we”, “us”, “our” or “Perceve.” brand throughout these Terms and Conditions, at the www.perceve.pt website (Online Shop).
By the website and/or placing an order, you agree to all of the Terms and Conditions, which you should read carefully before placing any orders on our Online Shop. From time to time we may modify the Terms and Conditions if necessary, and the version that will apply to your order will be the one on the website (Online Shop) at the time of the placing of your order. If you do not agree to any updates or changes to the Terms and Conditions, then please refrain from using the website and placing any orders.
Access to the website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide or restrict access to some parts of the website without notice. We will not take responsibility if, for any reason, the website (Online Shop) is unavailable at any time or for any period.
Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy. By providing any such personal data or other information, you agree to the terms of our Privacy Policy.
If you choose, or if you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Customer Terms.
Orders
The Products are presented in accordance with legal regulations and are as accurate as possible.
There may be differences between the Products shipped and those shown on the Website or in the catalogue, primarily for handcrafted Products, each of which is unique, and Products for which technical or technological modifications have been made. You may not cancel your order or refuse delivery due to such differences, provided that they do not affect the essential features or quality of the Products. However, we cannot guarantee that the colour you see on the Website or in the catalogues matches the product colour, as the display of the colour depends in part upon the browser and monitor you are using. Perceve cannot be held liable for inaccuracies in the photographs on the Website.
By confirming your order, you are placing a firm order. The order becomes firm for Perceve when the payment is validated and the order is recorded.
All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the “Delivery Confirmation”). The contract for the purchase of a product between us (“Contract”) will only be formed when we send you the Delivery Confirmation.
Price Payment
Product prices are shown in EURO €, inclusive of taxes relating to Product sales including VAT. Prices are guaranteed until a new catalogue is published.
The price of any products will be as stipulated on our site from time to time, except in cases of obvious error. While we try to ensure that all prices on the website are accurate, errors may occur.
The prices on the website include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Shopping Guide. Prices are liable to change at any time, but (other than as set out above) changes will not affect orders in respect of which we have already sent you an Order Confirmation.
Your products may be delivered by carrier or parcel service. The type of shipping will be specified when you place your order.
Accuracy of billing and account information
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our return policy.
Third Party Link
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Governing law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal, Europe and the European Union.
Change to terms of service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact information
Questions about the Terms of Service should be sent to us at perceve.streetwear@gmail.com
Delivery arrangements
Perceve will take the greatest of care to be as efficient as possible when receiving and dispatching orders. Delivery of the goods to the customer is carried out by third-party providers. The delivery costs vary according to the delivery destination. Before you place your order, you will be informed of the expected delivery details and shipping fees will be displayed at the checkout.
Import regulations and duty
Perceve is not responsible for any duty charges that may result from customs regulations in the country of destination. Please check the customs regulations in the country where you receive the shipment before ordering. From the moment the shipment is received by the courier service, all responsibility is assumed by the delivery service, and Perceve is exempt from liability related to possible delays in terms of shipment, delivery time, and damage to the package content resulting from transport.
Returns
If you wish to discuss or organize a return, exchange or refund of any cancellable item purchased through the Online Shop (see Shipping & Returns page for a description of non-cancellable items), please contact us at perceve.streetwear@gmail.com, in accordance with our Returns and Exchanges policy. Once the return or cancellation has been completed, we will refund the purchase.
Feedback / Complaints
General comments about the website, as well as complaints, are welcome by email at perceve.streetwear@gmail.com.